Our team just returned from the Home Delivery World Conference in Philadelphia, and their enthusiasm for the opportunities in the Home Delivery Industry couldn’t be higher. Not only did our CEO Joel Ritch have an outstanding session on providing a positive customer experience through customer focused delivery standards, but many came up to our booth asking how to incorporate damage-free shipping and customer…
https://www.fragilepak.com/wp-content/uploads/2019/04/PhiladelphiaSkyline1-scaled.jpg13502560Jerry Lazarohttps://fragilepak.com/wp-content/uploads/2020/09/FragilePAK-logo-w342h120px.pngJerry Lazaro2019-04-18 03:58:522021-02-24 19:21:173 Takeaways from the Philadelphia Home Delivery World Conference
As e-commerce retailers continue to place much attention on establishing their brand, a successful delivery experience has become more critical in their branding efforts. A once and often neglected part of the customer experience, a positive customer delivery experience can help increase sales and build long-lasting customer loyalty. Brands must incorporate the delivery experience as a necessary part of their business.
https://www.fragilepak.com/wp-content/uploads/2019/04/technology-device-1030x687-1.jpg6871030Jerry Lazarohttps://fragilepak.com/wp-content/uploads/2020/09/FragilePAK-logo-w342h120px.pngJerry Lazaro2019-04-01 17:15:542021-02-24 19:21:03Creating a Positive Customer Delivery Experience as Part of Your Brand
Over the last decade, E-commerce has grown dramatically in both sales and goods shipped. Retailers are continuing to search for the most efficient delivery system to fit their needs. Working to stand out from their competition, in conjunction with searching for the most efficient delivery provider are enormous challenges and often result in conflict with each other.
https://www.fragilepak.com/wp-content/uploads/2019/03/customer-satifaction-1-1030x687-1.jpg6871030Jerry Lazarohttps://fragilepak.com/wp-content/uploads/2020/09/FragilePAK-logo-w342h120px.pngJerry Lazaro2019-03-18 04:03:492021-02-24 19:20:48How Shippers Can Make Their Delivery Provider More Efficient
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3 Takeaways from the Philadelphia Home Delivery World Conference
/in Article, Blog, Newsletter, Publication /by Jerry LazaroOur team just returned from the Home Delivery World Conference in Philadelphia, and their enthusiasm for the opportunities in the Home Delivery Industry couldn’t be higher. Not only did our CEO Joel Ritch have an outstanding session on providing a positive customer experience through customer focused delivery standards, but many came up to our booth asking how to incorporate damage-free shipping and customer…
Creating a Positive Customer Delivery Experience as Part of Your Brand
/in Blog /by Jerry LazaroAs e-commerce retailers continue to place much attention on establishing their brand, a successful delivery experience has become more critical in their branding efforts. A once and often neglected part of the customer experience, a positive customer delivery experience can help increase sales and build long-lasting customer loyalty. Brands must incorporate the delivery experience as a necessary part of their business.
One of the first things a brand can do is…
How Shippers Can Make Their Delivery Provider More Efficient
/in Blog /by Jerry LazaroOver the last decade, E-commerce has grown dramatically in both sales and goods shipped. Retailers are continuing to search for the most efficient delivery system to fit their needs. Working to stand out from their competition, in conjunction with searching for the most efficient delivery provider are enormous challenges and often result in conflict with each other.
This post focuses on how…