Entries by Jerry Lazaro

FragilePAK Expands National Cross Dock Network to Meet Demand

The COVID19 Pandemic has impacted consumer behavior of online purchases and delivery. Americans have increased their online oversize purchases more than ever before and, in these times, the importance of eCommerce businesses is dramatically increasing. To meet the surging demand of items like outdoor furniture, playsets, and couches, retail and eCommerce businesses should look into the benefit of a well-run high technology cross-dock delivery network.

The Impact of Cross Docking for Better Home Delivery

In logistics and the home delivery business, cross-docking is a practice of unloading materials from an incoming semi-trailer truck directly into outbound trucks with little to no storage between the transfer. Cross-docking is used mostly when demand for a specific item is consistent amongst customers as cross-docking allows for continuous and on-time delivery.

New Logo, Same Great Damage Free Service

In celebration of our 3rd year since the founding of FragilePAK, we are proud to introduce our new refined logo. The FragilePak logo reconfirms the commitment to our vision to make FragilePAK the premier nationally branded oversized delivery service. We think the new logo will deliver greater brand recognition with the shipper, the delivery partner and the purchaser of the goods…

What Makes a Successful Bulk & Heavy Delivery

The difference between a good bulk & heavy delivery and a great bulk & heavy delivery is the ability to equip your drivers with the tools and training needed to be successful. At FragilePak, we are a big proponent of ensuring that each team and part of our delivery chain works in cohesion for successful bulk & heavy delivery.

A consistent damage free culture and the use of technology are essential…

3 Building Block of Successful Delivery

For any e-commerce retailer looking to build or enhance their delivery arm, these three fundamental building blocks will help you consistently achieve success in your delivery efforts. Here at FragilePak, we consider these blocks critical to making a positive customer experience.

Here are the three building blocks of successful delivery.

3 Takeaways from the Philadelphia Home Delivery World Conference

Our team just returned from the Home Delivery World Conference in Philadelphia, and their enthusiasm for the opportunities in the Home Delivery Industry couldn’t be higher. Not only did our CEO Joel Ritch have an outstanding session on providing a positive customer experience through customer focused delivery standards, but many came up to our booth asking how to incorporate damage-free shipping and customer…

Creating a Positive Customer Delivery Experience as Part of Your Brand

As e-commerce retailers continue to place much attention on establishing their brand, a successful delivery experience has become more critical in their branding efforts. A once and often neglected part of the customer experience, a positive customer delivery experience can help increase sales and build long-lasting customer loyalty. Brands must incorporate the delivery experience as a necessary part of their business.

One of the first things a brand can do is…

How Shippers Can Make Their Delivery Provider More Efficient

Over the last decade, E-commerce has grown dramatically in both sales and goods shipped. Retailers are continuing to search for the most efficient delivery system to fit their needs. Working to stand out from their competition, in conjunction with searching for the most efficient delivery provider are enormous challenges and often result in conflict with each other.

This post focuses on how…

FragilePAK Hires Industry Veteran Jim Mikrut as Chief Commercial Officer

March 11, 2019 – FragilePAK is pleased to announce its recent hire of Jim Mikrut. Mikrut will drive FragilePAK’s Business Development and Strategy as Chief Commercial Officer.

“We are beyond thrilled to have a leader like Jim Mikrut join the FragilePAK team,” FragilePAK CEO Joel Ritch said. “Jim brings an incredible amount of experience from working within the shipping industry and is the type of leader we want leading…