FragilePAK – DAMAGE-FREE DELIVERY

DAMAGE-FREE
IS OUR GUARANTEE

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DAMAGE-FREE

Is Our Guarantee

FragilePAK’s Oversize Bulk & Heavy Nationwide Delivery Network provides Damage-Free service on each and every delivery.

Our Mission is to deliver every shipment as if it was our own.

Whether it’s a living room sofa, an outdoor playset or any other oversize delivery FragilePAK has a guarantee program that provides you and your valuable customers a positive delivery experience each and every time.

WE KNOW

Customer Satisfaction

Your customers depend on timely delivery, Damage-Free handling, and professional delivery personnel.

Every FragilePAK delivery is focused on the customer having a positive delivery experience.

FragilePAK’s entire system has been designed to assure that your deliveries arrive in a manner that makes your customers smile.

YOUR DELIVERY

Testimonials

12.04.2022

“To Whom it May Concern,

I received a long awaited delivery today of a painting from Scandinavian Designs which just opened its store in Maryland. FragilePAK was the delivery agent. Your team – ‘Dante and Kal’ delivered the painting. They were such nice guys and showed such care, I tracked you down to be sure you knew what great ambassadors they are for your company.

They were on time, friendly, conscientious and professional. They didn’t leave until they knew I was happy and went above and beyond the call of duty to help me. It increases my confidence to order from SD in the future. I work in corporate healthcare, so for what it’s worth, I will also pass your name onto our supply chain VP.

These guys were great and I would have given them a tip if I’d had any cash on me. So please include them in whatever company recognition program you offer staff.

At a time when customer service feels like it’s at an all time low, these guys are keepers!

Kind regards,

Dorsey D”

Dorsey D.Great Delivery to Baltimore!

10.07.2022

“I cannot express how pleased I am! This entire process was well organized and had top-notch customer service. The communication was excellent. I never wondered what was happening and was communicated to through the entire process. The two men that delivered the furniture were so nice and polite – extremely professional. So refreshing to have such a positive experience. Thank you very, very much”

Jennifer A.Order #XXXXXX8387

8.25.2022

“I just received delivery of my 2 swivel den chairs. The delivery man was very polite & accommodating of my request for placement. They also showed up when they said they would, calling 30 mins prior to arrival. The chairs arrived in perfect condition. I couldn’t have been happier about your service.”

Connie M.Order #XXXXXX7681

8.25.2022

“I just wanted to say that the two gentlemen that delivered my furniture were very pleasant and very professional and did a great job assembling and placing my furniture. Thank you.”

Vickie R.Order #XXXXXX6058

8.24.2022

“Wow! You have the best delivery people! We had such a pleasurable experience, and they went above and beyond carrying our couch through foliage and trees to get through our back door when they realized it would be too tight to use the front door. There were no complaints, no questions, just a can do attitude. Thank you so much for sending them here!”

Mary P.Order #XXXXXX7918

8.24.2022

“This was my first time ever ordering from your company and I’ve never heard of you guys before but I’m so glad! The chair turned out better than I could have imagined, your customer service is fast and efficient, your delivery status is so on top of it, and the assembly was so easy! I got this chair for my boyfriend family and it fits 2 people and they have been using it every since and are obsessed! It’s so pretty and comfy thank you guys for being awesome! I’ve already told my boyfriends family, friends and coworkers about your website!”

Camilla F.Order #XXXXXX7305

8.24.2022

“The staff were very professional and efficient. The curio arrived in perfect condition. Thank you!”

Elizabeth B.Order #XXXXXX1433

8.24.2022

“Team performed an awesome job I really appreciate the professionalism of your staff. Sincerely,
James M
Iraqi Combat Disabled Veteran”

James M.Order #XXXXXX9862

8.24.2022

“The service was outstanding!!! So appreciate the Delivery Guys! Very professional, prompt and overall the best experience we have ever had with a delivery Company!!! We will highly recommend your service!”

Susan S.Order #XXXXXX4158

View More Testimonials

WE KNOW

Technology

FragilePAK’s technology platform, TAGNET tracks all shipments from the initial purchase to the POD at delivery. Real time information flow assures your customers of being in the communication “loop”.

Cutting-edge technology is critical to staying competitive in today’s business world.

Our Certified Service Providers are connected in real time to our eDemand Last Mile Technology and give instant access to tracking and delivery time windows. TAGNET is customizable to meet your metric and analytic needs.

Ask us how TAGNET can help you deliver faster and more efficient today.

WE ARE MORE THAN

Just Getting it There

All your deliveries are handled as if they were our own. Each shipment is barcoded and tracked through our whole delivery chain assuring less handling and misdirection issues, which are the primary cause of damage to customer parcels.

Give your customer a better experience with FragilePAK today.

Our proven “order to door” holistic approach to oversize delivery is all designed to create a positive customer delivery experience. We guarantee your damage rate will be below 1% of your total shipping spend.

WE KNOW

Last Mile

Our management team started in the local last mile industry over 30 years ago and bring a wealth of knowledge covering local to regional and national delivery networks.

We guarantee you and your customer will have a positive delivery experience each and every time.

Our Operations team consists of highly experienced logistics engineers, call center specialists, and network field managers focused on responding to your customer’s queries and supervising safe delivery on our national network.

FragilePAK National Network

LEGEND

National Operations Center
Cross Dock Operations
Last Mile Professionals

WE KNOW

Returns Management

In the current home delivery environment, over 8-10% of all deliveries are returned, and the complexity of satisfying your customer requests becomes more difficult by the day.

Our top of the line returns management program will provide your customer with a quick return process assuring your goods are recovered in a timely fashion.

FragilePAK’s complete full cycle delivery program is designed to maintain a positive responsive experience for your customer and returning to your stocking location an undamaged parcel.

Start Shipping Now

Certification

SCAC
W-9
LIABILITY INSURANCE
LIABILITY
($5 Million Override)

DAMAGE-FREE

Is Our Guarantee

Our Mission is to deliver every shipment as if it was our own.

Customer Satisfaction

Every FragilePAK delivery is focused on the customer having a positive delivery experience.

Testimonials

12.04.2022

“To Whom it May Concern,

These guys were great and I would have given them a tip if I’d had any cash on me. So please include them in whatever company recognition program you offer staff.

At a time when customer service feels like it’s at an all time low, these guys are keepers!

Kind regards,

Dorsey D”

10.07.2022

8.25.2022

8.25.2022

“I just wanted to say that the two gentlemen that delivered my furniture were very pleasant and very professional and did a great job assembling and placing my furniture. Thank you.”

8.24.2022

8.24.2022

8.24.2022

“The staff were very professional and efficient. The curio arrived in perfect condition. Thank you!”

8.24.2022

“Team performed an awesome job I really appreciate the professionalism of your staff. Sincerely, James M Iraqi Combat Disabled Veteran”

8.24.2022

“The service was outstanding!!! So appreciate the Delivery Guys! Very professional, prompt and overall the best experience we have ever had with a delivery Company!!! We will highly recommend your service!”

Technology

Cutting-edge technology is critical to staying competitive in today’s business world.

Just Getting it There

Give your customer a better experience with FragilePAK today.

Last Mile

We guarantee you and your customer will have a positive delivery experience each and every time.

FragilePAK National Network

LEGEND

Returns Management

Our top of the line returns management program will provide your customer with a quick return process assuring your goods are recovered in a timely fashion.

Start Shipping Now

Certification

HEADQUARTERS

National Operations Center 2270 Corporate Circle, Ste. 220 Henderson NV 89074

CONTACT US

Telephone: (720) 535-4139 Email: [email protected]

PROSPECTIVE CUSTOMER

FOLLOW US

“Team performed an awesome job I really appreciate the professionalism of your staff. Sincerely,
James M
Iraqi Combat Disabled Veteran”

National Operations Center
2270 Corporate Circle, Ste. 220
Henderson NV 89074

Telephone: (720) 535-4139
Email: [email protected]