DAMAGE-FREE
FragilePAK’s Oversize Bulk & Heavy Nationwide Delivery Network provides Damage-Free service on each and every delivery.
Our Mission is to deliver every shipment as if it was our own.
Whether it’s a living room sofa, an outdoor playset or any other oversize delivery FragilePAK has a guarantee program that provides you and your valuable customers a positive delivery experience each and every time.
WE KNOW
Your customers depend on timely delivery, Damage-Free handling, and professional delivery personnel.
Every FragilePAK delivery is focused on the customer having a positive delivery experience.
WE KNOW
FragilePAK’s technology platform, TAGNET tracks all shipments from the initial purchase to the POD at delivery. Real time information flow assures your customers of being in the communication “loop”.
Cutting-edge technology is critical to staying competitive in today’s business world.
Our Certified Service Providers are connected in real time to our eDemand Last Mile Technology and give instant access to tracking and delivery time windows. TAGNET is customizable to meet your metric and analytic needs.
Ask us how TAGNET can help you deliver faster and more efficient today.
WE ARE MORE THAN
All your deliveries are handled as if they were our own. Each shipment is barcoded and tracked through our whole delivery chain assuring less handling and misdirection issues, which are the primary cause of damage to customer parcels.
Give your customer a better experience with FragilePAK today.
Our proven “order to door” holistic approach to oversize delivery is all designed to create a positive customer delivery experience. We guarantee your damage rate will be below 1% of your total shipping spend.
WE KNOW
Our management team started in the local last mile industry over 30 years ago and bring a wealth of knowledge covering local to regional and national delivery networks.
We guarantee you and your customer will have a positive delivery experience each and every time.
Our Operations team consists of highly experienced logistics engineers, call center specialists, and network field managers focused on responding to your customer’s queries and supervising safe delivery on our national network.
WE KNOW
In the current home delivery environment, over 8-10% of all deliveries are returned, and the complexity of satisfying your customer requests becomes more difficult by the day.
Our top of the line returns management program will provide your customer with a quick return process assuring your goods are recovered in a timely fashion.
FragilePAK’s complete full cycle delivery program is designed to maintain a positive responsive experience for your customer and returning to your stocking location an undamaged parcel.
Contact us to see how we can meet all your Oversize Delivery requirements.